The purpose of MPL's SME IT Support Solutions is to provide your firm with highly trained and experienced support personnel needed to assist in the management, maintenance, support and advancement of your firm's information technology systems, allowing you and your staff to focus on the important day-to-day business issues rather than technology glitches.

In partnering with MPL and our IT support solutions, your business will benefit by having at its disposal the expertise of more than 100 technology experts - engineers certified by the world's leading manufacturers of hardware and software, such as Cisco, Microsoft and Novell.

All of these managed tech support solutions are afforded to your firm at a total annual cost that has proven to be more cost effective than hiring additional in-house IT support.

Total Care Support is the ideal solution for firms with from ten to one hundred employees and provides all aspects of maintenance and IT support solutions for your technology environment. Since MPL has deployed the same tools used by Fortune class firms over many Smaller Enterprises, we make it affordable for you to take advantage of best in class support solutions... as example, a web-based ticketing system allows end users to open and track the resolution of a problem. Such IT support solutions allow us to guarantee response times to calls and tickets opened via our systems.

Assisted Support supplements your in-house IT Support solutions with MPL's expert staff and the same tools afforded to Total Care Support users.

"On Call" Support is at times utilized by firms with fewer than 10 users, as well as by larger firms with an in-house support staff.  Such firms rely on our managed tech support solutions to supply skilled personnel for projects or extreme situations requiring technical expertise beyond their in-house knowledge.

Irrespective of the level of IT support solutions you need for your technology, MPL's people will keep your business running so you can focus on running your business.